“Every customer’s preferred home finance partner, providing easy finance at a faster pace.”
Our values drive us to go above and beyond conventional home loans processes and solutions, as we endeavour to deliver customer delight through speed, service and a solutions-driven approach.
To be fair, honest and ethical across our conduct with stakeholders - customers, partners and employees.
To create a housing finance ecosystem that is superior than the present, with an innovation-led disruptive approach, technology-led efficiency, faster processing and prudent risk assessment.
To foster transparency across the home loan process as the foundation of building trust and establishing customer confidence.
To be accountable for our work, honour our commitments and act responsibly towards our customers, community and environment.
By upholding these values, we strive to be the home loan provider of choice for our esteemed customers.
CIHL is ISO 9001:2015 certified and has established and successfully implemented a Quality Management System for OPERATIONS, CUSTOMER SERVICES & RECORD MANAGEMENT UNIT