Interest Rate Matrix and APR (Annual Percentage Rate)

Fair Practice

Fair Practice Code – Hindi

Fair Practice Code – Marathi

Fair Practice Code - Kannada

Fair Practice Code - Telegu

Fair Practice Code - Gujarati

Grievance Redressal

Grievance Redressal – Hindi

Grievance Redressal – Marathi

Grievance Redressal - Kannada

Grievance Redressal - Gujarati

Grievance Redressal - Telugu

Interest Rate Policy

Interest Rate Policy – Hindi

Interest Rate Policy - Marathi

Policy on Related Party Transactions

Fit and Proper Criteria Policy

Internal Guidelines on Corporate Governance

Compensation Policy for Directors, Key Managerial Personnel and Senior Management Employees

Performance Evaluation Policy

Customer Information Manual

Ex. Gratia Notice

Policy on Know Your Customer Guidelines and Anti-Money Laundering Measures

Policy on Resolution of Stress Asset Due to COVID 19 for MSME's

Policy on Resolution of Stress Asset Due to COVID 19 for Small Business and Individuals

Policy on releasing of property documents in case of death of owner or joint owner of the property